| Description of Issue/Upgrade |
| CUSTOMER STATES THAT FRONT END IS BOTTOMING OUT. THIS HAPPENS AT LOW SPEEDS AND NORMAL RIDING SPEEDS. IT IS A METALIC NOISE/BANGING. CUSTOMER REQUEST CHECK AND ADVISE. |
| Service note 1 - Date - 2021-01-12 |
| INSPECTED AND PERFORMED TEST RIDE. DURING TEST RIDE NOISE WAS DUPLICATED AT SLOW SPEEDS AND WHILE RIDING. EVEN WHEN MOTORCYCLE WAS BEING PUSHED BY HAND AND BRAKES APPLIED, NOISE CAN BE DUPLICATED. INFORMED CUSTOMER OF SUGGESTED REPAIRS AND TEARDOWN REQUIRED. CUSTOMER AUTHORIZED TEARDOWN AND DIAGNOSTICS. ALSO RECOMMENDED POLYURETHANE RISER BUSHINGS. CUSTOMER AUTHORIZED INSTALLATION. |
| Service note 2 - Date - 2021-01-15< |
| REMOVED FRONT END COMPONENTS AND DISASSEMBLED FRONT END. TECHNICIAN FOUND THAT FORKS HAD SIGNIFICANT LOW OIL PRESENT IN FORKS. ALSO INTERNAL COMPOENENTS WERE NOT IN THE CORRECT ORIENTATION. INSTALLED COMPONENTS AND FILLED TO SPECIFICATION. INSPECTED TRIPPLE TREE KIT AND VERIFIED TORQUE AND ADJUSTMENT. INSTALLED NEW RISER BUSHINGS. TEST RODE MOTORCYCLE TO VERIFY REPAIRS. |
| Service note 3 - Date - 2021-01-15< |
| SERVICE NOTES: FRONT BRAKE LINE INCORRECTLY ROUTED AND CAUSING PINCHING FROM STEERING TREE AND NECK. LINE HAS WIRES SHOWING FROM IT. REPLACEMENT RECOMMENDED. ALSO NECK KIT HAS RISER ADAPTERS IN THERE THAT HAVE SLIGHT PLAY AND POLYURETHANE BUSHINGS MAY BE ABNORMALLY WORN DUE TO KIT. |